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Easy UK Returns & Exchanges | Working Class Heroes

Collections Easy UK Returns & Exchanges | Working Class Heroes

Christmas returns

Get your gifts early.

Purchases made during November and December can be returned until 31 January 2027.

More time to shop, gift and get it right.

Returns & Refunds

Shop with confidence — simple, straightforward returns.

Working Class Heroes Returns
Returns policy

At a glance

• Refunds available within 45 days of purchase, subject to our Christmas returns extension below.
• Purchases made during November and December 2026 can be returned until 31 January 2027.
• Return postage costs are the customer’s responsibility.
• Items must be returned in perfect, saleable condition.
No exchanges

How to swap a size

1. Return the unwanted item to us for a refund.
2. Once it’s on its way back, place a new order for the correct size or colour.
How to return

Sending your order back

• Download and complete our Returns Form (PDF).
• Repackage your item securely.
• Return via Royal Mail at your local Post Office.
• Return costs are paid by the customer.
Please keep your tracking number — we can’t investigate returns without it.
Return address

Where to send your return

Working Class Heroes
40–44 Market Street
Ulverston
Cumbria
LA12 7LS
Do not use the shoebox as a shipping box. The shoebox is part of the product, and we cannot issue a refund if it is damaged or has labels attached.
Item condition

Saleable condition checklist

• Tags have not been removed.
• No odours (smoke, perfume, aftershave).
• Not washed or marked.
• No signs of wear or damage.
• Shoe soles unmarked & unworn outside.
• Shoebox intact and label-free.
If an item is deemed unsaleable, we cannot issue a refund.
Processing & refunds

How long will my refund take?

• Returns can take up to 10 business days to process (we aim for 2).
• Business days are Monday–Friday, 9am–5pm.
• Refunds may take up to 5 business days to show (bank dependent).
Ready to return an item?
Download Returns Form (PDF)
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