Extended Returns during the Festive Season
For any purchases made between 01st November and 31st December, Returns will be accepted until 31st January 2017.
So, if you bought a gift and effed up the sizing or seriously misjudged your S.O's taste ... don't panic, we've got you covered.
That equates to more time eating turkey and swilling booze, too. For the win!
If you are not 100% happy with your purchase, please use our free returns service. You can request a refund or exchange*.
We can refund or exchange any products that are:
Purchased within the last 45 days
When retuning shoes, please do not use the shoe box as a postage box. The shoe box makes up part of the product and if damaged, or written on we cannot refund or exchange. Shoe boxes must be complete and unmarked.
All items returned must be in perfect saleable condition. We reserve the right to decide if an item is sellable. If an item is not sellable we cannot offer a refund or exchange. In order to as satisfy sellable, items must meet the following:
Tags have not been removed
Items don't smell of smoke, perfume, aftershave.
Have not been washed
Unmarked, not soiled or damaged in any way.
Shoe soles are unmarked
Shoes not worn outside
Shoe boxes are unmarked and not written on.
If you believe goods are faulty please contact email@example.com before sending back.
* Exchanges cannot exceed the value of the original transaction
* Original shipping cost are non-refundable *
* Excludes international returns.